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Worried about your hatching egg order getting lost or delayed?
We have you covered!
Thieving Otter Farm offers shipping insurance that covers your order if it is lost or delayed for more than 7 days. TOF shipping insurance assures that we will reship your entire hatching egg order - no hassle at all!
For hatching egg orders only. Does not apply to cages and items.
Contact us via email if your order has not arrived within 7 days of being shipped. (This begins from the day the order reaches the post office, NOT when the label is created.) Thievingotterfarm@gmail.com
If you’d like to add insurance to an order that has already been placed, you can make your purchase, and when your place your order leave a note with the order number you’d like the insurance applied to.
Worried about your hatching egg order getting lost or delayed?
We have you covered!
Thieving Otter Farm offers shipping insurance that covers your order if it is lost or delayed for more than 7 days. TOF shipping insurance assures that we will reship your entire hatching egg order - no hassle at all!
For hatching egg orders only. Does not apply to cages and items.
Contact us via email if your order has not arrived within 7 days of being shipped. (This begins from the day the order reaches the post office, NOT when the label is created.) Thievingotterfarm@gmail.com
If you’d like to add insurance to an order that has already been placed, you can make your purchase, and when your place your order leave a note with the order number you’d like the insurance applied to.